topic Re: Xperia SP screen won't turn on/sudden death in Other/General

Xperia SP screen won't turn on/sudden death

Nijuuni — Tue, 16 Sep 2014 15:19:22 GMT

Hello, Earlier today, as I went to unlock my Xperia SP, I realised that the screen would not turn on, no matter how many times I pressed the unlock button. I also tried plugging it in to charge to see if the screen would light up then, but the neither the screen or the LED light turned on. It's seems like it's completely dead! I don't really know how to tell if the phone itself is still on, however. It was at about 50% battery. I've had this phone for a little over a year now.

Could you help me resolve this problem? This phone is really important to me!

Thanks!

Re: Xperia SP screen won't turn on/sudden death

Thommo — Tue, 16 Sep 2014 15:57:44 GMT

Hold volume up and power at the same time untill you feel 3 vibrations or open the back cover and at the bottom using a pin or something press the button marked OFF then try to start your device

Re: Xperia SP screen won't turn on/sudden death

Nijuuni — Tue, 16 Sep 2014 20:51:47 GMT

Thanks for the suggestion! I tried both, and nothing seems to have happened. No vibrations at all! And if something was supposed to happen when I pressed the button marked OFF, then it didn't either. And it's still not turning on!

Re: Xperia SP screen won't turn on/sudden death

_alexdon_ — Tue, 16 Sep 2014 20:55:40 GMT

In this case,if you have already tried this button,you should stop by a sony service.

Re: Xperia SP screen won't turn on/sudden death

Nijuuni — Wed, 17 Sep 2014 16:14:15 GMT

Thanks both of you! This morning my phone suddenly started working again. I guess we'll never know what happened to it, but I'm glad everything's back to normal.

Re: Xperia SP screen won't turn on/sudden death

Owenss — Sun, 21 Sep 2014 11:07:32 GMT

I have had simular things with the screen not coming on. With mine it has restarted quite quickly. even sent it to the repair centre twice with no luck.

Re: Xperia SP screen won't turn on/sudden death

lyllola — Tue, 23 Sep 2014 20:27:38 GMT

I had same, completely dead phone, this post helped me as the restart button worked. But does anyone know why it went dead? I dont want to do whatever I did again...the last things I did before death were 1. connect to home wi-fi (need to do that) 2. Connect to my work calendar (need to do that).

Also can someone PLEASE tell EE staff that theres a restart button? i was about to lose my phone for a month to their repair centre.

Re: Xperia SP screen won't turn on/sudden death

ably — Tue, 04 Nov 2014 13:38:43 GMT

Hello,

i have attempted this and did get the vibrations, so was hopeful only to see a single white line from the top to the bottome of the screen slightly in from the left handside and this eventually fades and nothing shows. at times it will make a tone whaen I press the screen but i cannot open the screen up. I have tried to update thropugh pc companion only to be told the screen is locked, so my question is there a way around the screen unlock so I can try the update - I guess not but wanted to ask the more intelligent of you to see if you know anything to help ?

Thanks

Re: Xperia SP screen won't turn on/sudden death

rey33 — Thu, 04 Dec 2014 10:20:54 GMT

Me too!! What to do now? I tried all suggestion but it still dead!

I guess I have to send it to service center soon

Re: Xperia SP screen won't turn on/sudden death

qwwq — Thu, 18 Dec 2014 16:51:00 GMT

open the back cover, press the button 'off' and keep it for 5 seconds while your device is plugged in.

Re: Xperia SP screen won't turn on/sudden death

cedz — Fri, 06 Mar 2015 02:15:50 GMT

I am experiencing same problem right now.. my phone's dead for about 8 hours already but the battery was 80% loaded. It hung so I locked it, and when I decided to unlock, the screen is completely blank but the LED keeps on blinking everytime I press the power button. I tried everything listed here. But nothing happened please help me.

Re: Xperia SP screen won't turn on/sudden death

Ellesmere1 — Mon, 04 May 2015 09:49:00 GMT

Hi guys , after my phone crashing several times this morning its finally switched off with around 50% power, ive tried + switch and the onoff button, tried pressing off inside the back of the phone and still no joy, anything else to try? The phone is just coming up to its 2 year contract and has been an awful phone but its never been dropped, knocked or damaged, software seems to be crap and constant msg of transfer memory even though theres plenty on it and then it only lets you transfer photos vids files?

Re: Xperia SP screen won't turn on/sudden death

arunace — Sun, 10 Jan 2016 16:51:25 GMT

The 5 sec pushing down the "off" button while connected really worked for me in the end. It vibrated 3 times after I kept the off button pushed down for 5 secs with the back of a paper pin.

Nothing else worked until then. Thank you so much.

Re: Xperia SP screen won't turn on/sudden death

kavinda1995 — Fri, 22 Jan 2016 16:04:17 GMT

Thank you everybody. Mine was resolved by pressing the off button in back :smileyhappy::smileyhappy:

Spoiler

Re: Xperia SP screen won't turn on/sudden death

Rahul200197 — Sun, 08 May 2016 01:37:40 GMT

remove cover -> press off button with a pin until 3 vibreations felt -> try to start again

Re: Xperia SP screen won't turn on/sudden death

Taliuzz — Sat, 09 Jul 2016 19:27:39 GMT

I have the same problem. My Xperia SP won't turn on/sudden death. I already tried alot of suggestions but nothing worked. The only 2 suggestions seemed to react. When I press Volume Down+Power button, vibrates and a green led light up, like a flash. When is plugged in, green led just keep it light up. Nothing more happened. The second one is when I press the button OFF+Power button, vibrates 3 times. When is plugged in, keeps vibrating 3 times. Still, nothing more happened after it...
What can I do?

Re: Xperia SP screen won't turn on/sudden death

beckster18 — Thu, 08 Sep 2016 14:17:24 GMT

thanks

Re: Xperia SP screen won't turn on/sudden death

lordonkar — Thu, 27 Apr 2017 15:22:08 GMT

I have pressed volume up+power button, and also pressed off button on back side but nothing happened. after pressing buttons my mobile doesn't vibrates.Please help me.

Re: Xperia SP screen won't turn on/sudden death

Julie24 — Sat, 05 Aug 2017 06:58:36 GMT

Hi,

I also have the black screen with white line it is a sealed unit so I cannot take the back off to reset. Do not know what to do have pushed the Volume Button and on button to get back to the black screen with a white line. Sony XA

Re: Xperia SP screen won't turn on/sudden death

Salimboukaram — Tue, 10 Mar 2020 18:30:33 GMT

hi i flash my xperia wrong and it never turn on and never charging when i conected to wall charger no red led light and when i press the power button it flash one time a red light any help how to flash it again

thank you.