topic Re: Adding Photo To a Contact in M Series

Adding Photo To a Contact

Big-Ray000 — Wed, 21 May 2014 15:29:09 GMT

Hi, has anyone else had this issue, I am trying to add photos to my contacts, they are in "Album" some I have taken with the phone, some I have transferred from PC.

In every case, when I try to add the photo to a contact I get the message,

"Picture Protected, could not add"

Any thoughts appreciated.

PS. If I try to add one of the stock images that was already in Album, it works fine, just not any personal phots.

Thanks in anticipation,

Ray

Re: Adding Photo To a Contact

_alexdon_ — Wed, 21 May 2014 18:24:06 GMT

Are the photos stored on your micro SD?

Re: Adding Photo To a Contact

Big-Ray000 — Wed, 21 May 2014 18:44:04 GMT

Hi, no in the phone memory.

Re: Adding Photo To a Contact

_alexdon_ — Wed, 21 May 2014 18:51:04 GMT

If you boot the phone in safe mode,can you add it?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Adding Photo To a Contact

Big-Ray000 — Thu, 22 May 2014 05:06:32 GMT

That worked a treat, thank you.

A bit of mystery, I will try to delete any apps I have installed that I don't really need, to see what caused it, I assume it was one I added and not one that was pre-installed.

Thanks once again.

Ray

Re: Adding Photo To a Contact

_alexdon_ — Thu, 22 May 2014 10:59:35 GMT

Good,keep us updated.

Re: Adding Photo To a Contact

Big-Ray000 — Thu, 22 May 2014 12:41:25 GMT

Spookily, since changing a few this morning in Safe Mode, I can now change them in Normal Mode. ????????????

ie No more warning messages about Protected Photographs. I wonder what all that was about,........probably a "feature"

Oh well, all now sweetness and light.

Ray

Re: Adding Photo To a Contact

_alexdon_ — Thu, 22 May 2014 16:36:49 GMT

It could have been related to an antivirus or something you have installed.

Re: Adding Photo To a Contact

Big-Ray000 — Fri, 23 May 2014 12:21:48 GMT

I did install Kaspersky Internet Security, and that is still on the phone, maybe it was summat to do with that, just interesting to see if anyone else comes up with the same issue, or am I just lucky.

Ray

Re: Adding Photo To a Contact

_alexdon_ — Fri, 23 May 2014 14:42:05 GMT

Keep me updated if that happens.