https://community.sony.hu/t5/e-series/forgot-my-lock-code-on-my-screen-sony-e5/m-p/3574184#M3602 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1070438">@ruby4</A>,</P><P>I'm sorry to hear this.</P><P>You can reset your device by performing a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. Note that this will reset your device, deleting all personal information you have stored on your internal storage. I'm afraid it is not possible to create a backup of your device without unlocking it first.</P><P>Let me know how it goes.</P> Wed, 13 Sep 2017 15:02:53 GMT Emil 2017-09-13T15:02:53Z https://community.sony.hu/t5/e-series/forgot-my-lock-code-on-my-screen-sony-e5/m-p/3574183#M3601 <P>I have forgot my lock pin on my phone please help</P> Wed, 13 Sep 2017 14:47:41 GMT https://community.sony.hu/t5/e-series/forgot-my-lock-code-on-my-screen-sony-e5/m-p/3574183#M3601 ruby4 2017-09-13T14:47:41Z https://community.sony.hu/t5/e-series/forgot-my-lock-code-on-my-screen-sony-e5/m-p/3574184#M3602 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1070438">@ruby4</A>,</P><P>I'm sorry to hear this.</P><P>You can reset your device by performing a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. Note that this will reset your device, deleting all personal information you have stored on your internal storage. I'm afraid it is not possible to create a backup of your device without unlocking it first.</P><P>Let me know how it goes.</P> Wed, 13 Sep 2017 15:02:53 GMT https://community.sony.hu/t5/e-series/forgot-my-lock-code-on-my-screen-sony-e5/m-p/3574184#M3602 Emil 2017-09-13T15:02:53Z