https://community.sony.hu/t5/e-series/my-mobile-phone-was-stolen/m-p/3570603#M3550 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1067233">@meriideus</A>, very sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />If you have activated the MyXperia service in your device and it is still powered on and have an active Internet connection, try visiting the <A href="https://myxperia.sonymobile.com/" target="_self" rel="nofollow noopener noreferrer">MyXperia website</A> and see if you are able to delete all content from the device.<BR /><BR />You can also try visiting the <A href="https://myaccount.google.com/find-your-phone" target="_self" rel="nofollow noopener noreferrer">Find my phone</A>&nbsp;website and do the same here, however this will also require the device to be powered on and have an active Internet connection.<BR /><BR />You should however always contact your service provider (operator) and the police so they can block the phone from being used with a SIM card.<BR /><BR />I hope that helps and once again, I'm very sorry to hear about what has happened. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Tue, 05 Sep 2017 06:23:33 GMT Jonas 2017-09-05T06:23:33Z https://community.sony.hu/t5/e-series/my-mobile-phone-was-stolen/m-p/3570602#M3549 <P>Hello,</P><P>How can I Block my stolen mobile?</P><P>And I need the justify to send it to my assurance</P><P>Thanks!</P> Mon, 04 Sep 2017 20:55:07 GMT https://community.sony.hu/t5/e-series/my-mobile-phone-was-stolen/m-p/3570602#M3549 meriideus 2017-09-04T20:55:07Z https://community.sony.hu/t5/e-series/my-mobile-phone-was-stolen/m-p/3570603#M3550 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1067233">@meriideus</A>, very sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />If you have activated the MyXperia service in your device and it is still powered on and have an active Internet connection, try visiting the <A href="https://myxperia.sonymobile.com/" target="_self" rel="nofollow noopener noreferrer">MyXperia website</A> and see if you are able to delete all content from the device.<BR /><BR />You can also try visiting the <A href="https://myaccount.google.com/find-your-phone" target="_self" rel="nofollow noopener noreferrer">Find my phone</A>&nbsp;website and do the same here, however this will also require the device to be powered on and have an active Internet connection.<BR /><BR />You should however always contact your service provider (operator) and the police so they can block the phone from being used with a SIM card.<BR /><BR />I hope that helps and once again, I'm very sorry to hear about what has happened. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Tue, 05 Sep 2017 06:23:33 GMT https://community.sony.hu/t5/e-series/my-mobile-phone-was-stolen/m-p/3570603#M3550 Jonas 2017-09-05T06:23:33Z