https://community.sony.hu/t5/e-series/sony-xperia-e5-shut-off/m-p/3556462#M3349 <P><SPAN>it clicked off. It will not start back up again but if I put in the charge a red light comes on.... leave it awhile and it will not start up still</SPAN></P> Tue, 30 May 2017 14:15:37 GMT Abdalha 2017-05-30T14:15:37Z https://community.sony.hu/t5/e-series/sony-xperia-e5-shut-off/m-p/3556462#M3349 <P><SPAN>it clicked off. It will not start back up again but if I put in the charge a red light comes on.... leave it awhile and it will not start up still</SPAN></P> Tue, 30 May 2017 14:15:37 GMT https://community.sony.hu/t5/e-series/sony-xperia-e5-shut-off/m-p/3556462#M3349 Abdalha 2017-05-30T14:15:37Z https://community.sony.hu/t5/e-series/sony-xperia-e5-shut-off/m-p/3556463#M3350 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1017438">@Abdalha</A>,</P><P>Welcome to the community!</P><P>Sorry to hear about this issue&nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>First of all, can you hold down the volume up key and power button together. The phone should vibrate once then three times. Once it does, release the keys and try to turn the phone on as normal.</P><P>Let me know how that goes&nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Wed, 31 May 2017 02:54:03 GMT https://community.sony.hu/t5/e-series/sony-xperia-e5-shut-off/m-p/3556463#M3350 ChloeS 2017-05-31T02:54:03Z