https://community.sony.hu/t5/e-series/my-phone-won-t-turn-on/m-p/3525807#M2754 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/995096">@Danna102</A>,</P><P>Welcome to the community.</P><P>I'm sorry to hear this. I recommend that you try and force restart your device. To so do press and hold the volume up and power key on&nbsp;simultaneously for 120 seconds. Then try charging your device. Note that it may take up to 30 minutes before the phone indicates that it is charging.</P><P>If the same behavior persists and the phone won't start or take charge, I recommend that you get in contact with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A> for assistance with having your device sent in to an authorized service center for repair.</P><P>Let me know how it goes!</P> Wed, 19 Apr 2017 06:34:54 GMT Emil 2017-04-19T06:34:54Z https://community.sony.hu/t5/e-series/my-phone-won-t-turn-on/m-p/3525806#M2753 <P>I already try all literally and my phone stills dead and i only have 3 months with it and the only thing that turns on is the little red light and dont tell me i have to let it charge more or restart it using the bottons or take away the sd card or sim because id already did it and nothing seems to work <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Wed, 19 Apr 2017 02:14:29 GMT https://community.sony.hu/t5/e-series/my-phone-won-t-turn-on/m-p/3525806#M2753 Danna102 2017-04-19T02:14:29Z https://community.sony.hu/t5/e-series/my-phone-won-t-turn-on/m-p/3525807#M2754 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/995096">@Danna102</A>,</P><P>Welcome to the community.</P><P>I'm sorry to hear this. I recommend that you try and force restart your device. To so do press and hold the volume up and power key on&nbsp;simultaneously for 120 seconds. Then try charging your device. Note that it may take up to 30 minutes before the phone indicates that it is charging.</P><P>If the same behavior persists and the phone won't start or take charge, I recommend that you get in contact with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A> for assistance with having your device sent in to an authorized service center for repair.</P><P>Let me know how it goes!</P> Wed, 19 Apr 2017 06:34:54 GMT https://community.sony.hu/t5/e-series/my-phone-won-t-turn-on/m-p/3525807#M2754 Emil 2017-04-19T06:34:54Z