https://community.sony.hu/t5/c-series/xperia-c-issue/m-p/3531725#M5917 <P>my mobile not started,it says encryption unsuccessful and reset phone and when i start reset it is not doing anything</P> Wed, 26 Apr 2017 15:21:13 GMT sunand11 2017-04-26T15:21:13Z https://community.sony.hu/t5/c-series/xperia-c-issue/m-p/3531725#M5917 <P>my mobile not started,it says encryption unsuccessful and reset phone and when i start reset it is not doing anything</P> Wed, 26 Apr 2017 15:21:13 GMT https://community.sony.hu/t5/c-series/xperia-c-issue/m-p/3531725#M5917 sunand11 2017-04-26T15:21:13Z https://community.sony.hu/t5/c-series/xperia-c-issue/m-p/3531726#M5918 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/999710">@sunand11</A>,</P><P>Welcome to the community!</P><P>In this situation I would suggest performing a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. If this doesn't resolve the issue, contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;for more help&nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.hu/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P><P>Good luck, let me know how it goes.</P> Mon, 01 May 2017 01:47:53 GMT https://community.sony.hu/t5/c-series/xperia-c-issue/m-p/3531726#M5918 ChloeS 2017-05-01T01:47:53Z