topic Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe in Android TV

Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Bydandie — Wed, 15 Nov 2023 08:50:21 GMT

There's a few articles and threads discussing the deployment of Google TV 10 to various models from 2018-2020 as per this link. Is there an official position on when this will be released to Europe, as it's already released to the US?

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

LightFoot — Wed, 15 Nov 2023 10:57:51 GMT

Hi @Bydandie

If you want to know the "official position" then you need to ask Sony. This is a community of customers (not Sony)

You can contact Sony Support Consumer Electronics

Please come back and let the community know if you get any answers.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

ccarmock — Wed, 15 Nov 2023 22:37:45 GMT

I already asked them and their standard response is they don't have any details and to keep checking their website and turn on 'Check for updates' on the TV.

Why this has to operate like the secret service I don't know. More likely they haven't been briefed - but not unreasonable for customers to want to know.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Pebbleridge — Fri, 24 Nov 2023 16:40:41 GMT

I think the real reason you don't get a sensible answer is that Sony have no idea.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

ccarmock — Fri, 24 Nov 2023 20:41:10 GMT

Someone posted a link on redit to the European firmware for this range: https://tv.update.sony.net/OND/2020/eu/main/PS213615/sony_atvotafull_2018_1606053100_eua_auth.zip

I make no claim to the validity of that link, but the naming convention follows the right format for the current release. So it looks like it's ready. I guess they just need to link it from the website & make the over the air check reference it.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Bydandie — Wed, 29 Nov 2023 08:52:12 GMT

Update has been release this morning in the UK 😀

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Bydandie — Thu, 30 Nov 2023 10:20:34 GMT

When you download the update, try to use windows. When you use macOS it unpacks the zip file (and the other zip file contained within it which is the one you need on your USB drive) which then means the TV doesn’t know what to do with it 🙈

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Petebr — Thu, 30 Nov 2023 16:11:32 GMT

On osx if you download directly to the usb drive it doesn’t unzip. I have the unzipped and zipped version on my usb drive, but neither start the update…

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Bydandie — Thu, 30 Nov 2023 16:25:51 GMT

Have you taken the zip out of the initial zip and put that on the root of the drive? I also had my USB drive formatted as exFAT.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Pebbleridge — Thu, 30 Nov 2023 17:34:22 GMT

Hi,

Will this be rolled out so that our TVs download and install automatically?

Paul

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Petebr — Thu, 30 Nov 2023 17:56:52 GMT

I’ve tried fat 16, fat 32 and ex fat - no joy. Probs the way osx orders the volume- but haven’t got access to a windows machine so guess will have to wait…

how’s your to working for you with the update?

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

ccarmock — Fri, 01 Dec 2023 21:19:17 GMT

I've updated my KD-48A9 so far things seem Ok.

As per Sony's note it's still using the slightly updated Android TV interface that was made to look close to Google TV but isn't the Google TV one. I wonder why they don't just switch these to the Google TV interface fully.

Also I note that a few times after turning the TV off now it will turn itself back on. Tonight it did that twice...

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Petebr — Sun, 03 Dec 2023 12:08:54 GMT

I remember it used to do that on one of the earliest firmwares ( turn on by itself). Hoping the new one fixes a few of the recurring annoyances: subtitles never properly remaining off; random reboots; hdmi cuts out sound on external streaming devices etc rather than add some more… I may hold off and read some more reviews…

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

kdhuk66 — Mon, 04 Dec 2023 15:41:17 GMT

My KD-43XH8505 has recently updated with this firmware. Has largely settled down now.

Eventually managed to get my external HDD working properly again after plugging it back into the TV a few times after a couple of restarts.

However...

Timed recordings seem to be starting OK. But are later unplayable. No info is assigned to the recording. Instant recordings are OK and are saved OK and are playable.

Any ideas?

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

kdhuk66 — Tue, 05 Dec 2023 11:45:38 GMT

On further investigation it seems that most recordings are being written to the HDD and if accessed soon after they seem to be saving completely normally in the Recordings list. However if the TV is put into standby for any length of time, the info associated with the recording is lost and they show up in the list without their associated information and are unplayable. The recent firmware seems to have a bug where the TV going into standby effects the filing system of the HDD....

All HDD diagnostic tests are passed and registration of the HDD is showing up as correct and recordings made before the update are still playable. The HDD is not apparently corrupted.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Petebr — Tue, 05 Dec 2023 12:00:28 GMT

If you have a spare external hdd, I would try formatting it on the tv with the new firmware from scratch to see if it works better - if so, you know its the update rather than the hdd, which has maybe changed authorisation settings. You could then reformat the original hdd (although you will lose any recordings), and should work.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

kdhuk66 — Tue, 05 Dec 2023 13:24:13 GMT

Good idea. I have an older portable HDD which would fit the bill to do some testing.

Have reformatted it in the PC and connected to the the TV and registered it for recording. All OK so far.

Set a recording and we'll see what happens. Will report back later.

Thanks

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

kdhuk66 — Wed, 06 Dec 2023 13:36:24 GMT

Thanks.. That has worked.

But, annoyingly, I've lost my recordings due to the firmware update and the TV then failing to initially recognise my SSD on the first few startups after the update. Subsequently having to remove and plug in the SSD again may well have caused a degree of corruption to the data.

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Petebr — Wed, 06 Dec 2023 14:22:37 GMT

Bad luck, mate - everyone else who records straight onto a hdd is prob going to have the same issue…

Re: Google 10 update for 2018-2020 models - any idea when it's coming to Europe

Kipster — Sun, 10 Dec 2023 21:20:16 GMT

Does anyone else have the issue of the info button not displaying the programme info/description when watching on Youview after the update? It just brings up the date/time display in the top right on my tv. It works ok from the Youview tv guide.