topic Re: KDL-50W756C - dumb behaviour after February 2016 update in Android TV

KDL-50W756C - dumb behaviour after February 2016 update

Harrison11 — Sun, 07 Feb 2016 12:06:42 GMT

Hi all!

TV unit: KDL-50W756C

country: Latvia (continental Europe)

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After February 2016 firmsware update (3.179) my TV unit does two new dumb things:

1) after some time interval it changes their status from stand-by mode to unknown mode;

2) in this new dumb mode it:

2.1) plays video but there is no audio at all;

2.2) does not accept any control from remote and on rear panel - I must disconnect the unit from AC, so that unit goes totally down. When I plug in AC again Android restarts and now all works correct.

It seems to me that this last firmware update is errorneous!

Does any have similar problems?

Re: KDL-50W756C - dumb behaviour after February 2016 update

MusicalChris — Sun, 07 Feb 2016 12:15:59 GMT

Hi, i have a similar issue, since latest update we get no sound sometimes after tv has been in standby, remote none responsive, have to unplug and plug tv back in to get it to work.

Is pretty annoying

Chris

Re: KDL-50W756C - dumb behaviour after February 2016 update

Anonymous — Sun, 07 Feb 2016 14:37:38 GMT

Hi there

As you are experiencing issues after a firmware update, it is advisable to do a factory reset. This can clear many random or weird 'gremlins'. See instructions: HERE

Cheers

Re: KDL-50W756C - dumb behaviour after February 2016 update

Harrison11 — Tue, 16 Feb 2016 14:22:09 GMT

See the discussion here:

https://community.sonylatvija.com/t5/televisions/kdl-43w809c-issue-after-feb-update/m-p/2120385#M41035

You will see that factory reset does not help! 😞

Re: KDL-50W756C - dumb behaviour after February 2016 update

rooobb — Tue, 16 Feb 2016 14:56:55 GMT

@Harrison11 did you try it? In most cases it solves