topic Re: HDMI & TV aerial inputs not working in Android TV

HDMI & TV aerial inputs not working

rgale47 — Tue, 16 Feb 2016 16:56:52 GMT

In early December I bought a KD49X8305CBU TV which initially worked fine after the initial set-up.

After I'd had the TV for a couple of weeks, I switched it on for the first time after it had been switched off overnight and none of the HDMI inputs or the terrestrial TV antenna input were working properly.

I could get sound, but no picture from my Sky box, PS4, blu-ray player, and the terrestrial TV aerial.

I carried out a factory re-set which seemed to cure the problem, but a few weeks later it happened again. Once again, a re-set cured the problem but since then it's been happening regularly every 7 days or so. Since I've owned the TV I've had to carry out 5 or 6 re-sets to get the inputs working every few days.

It always happens when I switch the TV on for the first time after it's been off overnight.

I carried out an on-line update which I hoped would cure the problem, but it hasn't made any difference.

Anyone else had a similar problem.?

Ray.

Re: HDMI & TV aerial inputs not working

MiCal1967 — Tue, 16 Feb 2016 17:43:49 GMT

Did you try to leave aerial cable unpluged?

Try this and see if your problem remains on HDMI or other inputs.

If they are ok then there could be a problem with aerial antenna line amplifier. An almost "dead" line amplifier with a terminal resistor semi-burned, could possibly "bring" voltage back to TV which affects a Tuner supply voltage common for all rest circuits.

Re: HDMI & TV aerial inputs not working

Anonymous — Tue, 16 Feb 2016 22:59:52 GMT

Hi there

Try what MiCal1967 said above. However there is an issue with 'sound but no picture' that various people have reported, which is still ongoing.

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2040395#M34633

Cheers

Re: HDMI & TV aerial inputs not working

rgale47 — Sat, 20 Feb 2016 11:42:16 GMT

Many thanks for the reply......I've unplugged the cable & I'll see what happens. I'm 'due' another input failure around Monday or Tuesday so I'll keep the thread updated....

Re: HDMI & TV aerial inputs not working

rgale47 — Sat, 20 Feb 2016 11:44:59 GMT

I've unplugged the cable & I'm keeping my fingers crossed. So far, so good but I'm not 'due' another failure until Monday or Tuesday next week.

This does indeed seem to be a bit of an issue with quite a few people having the same problem.

I've raised it with Sony customer support & I'm awaiting their response..

Re: HDMI

rgale47 — Tue, 01 Mar 2016 10:23:29 GMT

Hi, apologies for the delay in replying. That certainly seemed to fix it, I've gone two weeks not without needing to do a factory re-set. I guess that means I need another terrestrial TV aerial.?

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