topic netflix not working on sony bravia kdl-40w in Android TV

netflix not working on sony bravia kdl-40w

georgia_fox — Sun, 16 Sep 2018 18:26:24 GMT

the netflix app is not working on my sony bravia kdl-40w. When I try to play something it says that there is a problem and cannot play the current title and has been doing it for almost two weeks. I tried everything that the netflix support and sony support says on their sites and nothing worked. And the thing is that I have the last update of the firmware but on the site says that it has an another update that I cannot install neither manually neither via usb. Please someone help me cause I'm getting very frustrated that I cannot watch for something I have paied..

Re: netflix not working on sony bravia kdl-40w

alanchown — Mon, 17 Sep 2018 11:51:40 GMT

See my earlier post-me too! No resolution as of yet.

Alan

Re: netflix not working on sony bravia kdl-40w

Sean_Mc — Tue, 18 Sep 2018 09:53:26 GMT

Hi Georgia,

Welcome to the Sony Community.

Can you let me know the full model number of your TV?

Best wishes,

Sean Mc